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Creating a single, shared content standard for the Department for Work and...
An online service is an important part of someone’s experience when they interact with government, which is why GDS created the GDS Service Manual. We don’t want users to have to know which part of...
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Why GOV.UK content should be published in HTML and not PDF
GOV.UK exists to make government services and information as easy as possible to find and use. For that reason, we're not huge fans of PDFs on GOV.UK. Compared with HTML content, information published...
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Building a better GOV.UK, step by step
The 'Apply for your first provisional driving licence' step by step navigation page Since GOV.UK launched 6 years ago it has been the home of government’s online content and the starting point for...
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We're redesigning cross-government content learning
Content design is one of the User-Centred Design (UCD) professions in government, alongside service design, graphic design and user research. There are more than 2000 content designers in government...
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Developing a learning approach for the content design profession
The content community team is working to build effective, adaptable and scalable learning experiences for content designers across the public sector. We're doing this work so that the content in...
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We’re launching an online ‘Introduction to Content Design’ course
Last year, we piloted an ‘Introduction to Content Design’ course on FutureLearn with 100 learners from across government and the public sector. We learned a lot from the pilot, and we blogged about...
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Podcast: Content Design
https://mcdn.podbean.com/mf/play/mu3bcs/Content_Podcast_Final_v27t0rj.mp3 The August episode of the Government Digital Service (GDS) Podcast is all about content design. This is the process of...
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How we built and ran ‘Introduction to content design’, and how to sign up
Earlier this year, we did our first public run of the ‘Introduction to content design’ course hosted on FutureLearn, and we had more than 11,000 learners sign up. This month, we’re doing a second run...
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As social media changes, so does GDS’s Playbook
Our last update to GDS’s Social Media Playbook was in 2018. Since then, new entities have emerged (TikTok only came to the UK in August of that year), and existing players have evolved. We wanted to...
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New approaches to GOV.UK content
Over the past year we’ve been writing about the ways in which GOV.UK will develop, in order to continue meeting user needs, as expectations around how and where to receive information evolve. We’ve...
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Our plans to improve navigation on GOV.UK
One of the Government Digital Service’s (GDS) priorities for the next 5 years is making sure that GOV.UK remains reliable, accurate and continues to meet user needs. That’s why we’re always looking to...
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We’ve created a new guide for content design recruitment
GOV.UK as a website is read by millions of people, worldwide, every day. You are among them - even if you didn’t realise it. The content we publish is really important. At the Government Digital...
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Why we think online HTML forms are usually better than document-based forms...
In a previous blog post, we shared our ambition for every form on GOV.UK to be accessible, easy to use and quick to process. To support government to collectively work towards that vision, our team...
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